Green Your Hotel is a division of Green Your Home Environmental Solutions (PTY) LTD.
You are bound, exclusively, as a customer, by the Green Your Hotel terms and conditions on purchasing, registering or applying for any one of our product, promotional or service offerings. Any attempt to alter, supplement, modify or amend these terms and conditions by the customer or user of this site will be considered a material alteration of this agreement and, therefore null and void.
Credit card transactions will be facilitated by Paygate for Green Your Hotel who are the approved payment gateway for all major South Africa banks. Users may go to https://www.paygate.co.za/ to view their security certificate and security policy.
Green Your Hotel must receive payment before an order is considered accepted and binding. Payment for purchase items ordered is due prior to shipment. Payment must be the amount (s) due as specified on the invoice. Failure to pay the correct amount due will render the order null and void. All delivery and handling charges are included in the final amount charged on the Green Your Hotel invoice. No COD or cheque payments will be accepted.
The following payment methods are accepted:
• Credit Cards – Visa and MasterCard
• Electronic Funds Transfer
• Debit Cards
Order Processing Time
Our system is designed to generate a job card, voucher or coupon with a delivery instruction upon payment for the item purchased. The delivery instruction is sent electronically to the business entity responsible for delivery in real time i.e. at time of purchase if there are no problems with payment verification. Generally, you can expect your order to be processed within 48 hours provided stocks are available. However, delivery lead times can also be dependent on geographical location.
In the case of installation accompanying product delivery, the relevant business entity responsible will contact you to arrange a suitable time for delivery and installation. In the case of a postage delivery, speed of delivery is dependent on postage lead times. Orders will not be processed on weekends or public holidays.
Personal Data Storage
Information we are provided will be stored on secure servers. Transaction data is encrypted for your safety.
You should understand data via online transmission is not completely secure. We cannot guarantee full protection and security data, only that we take all reasonable action to protect information sent to us electronically. Transmission of any data by you is at your own risk. Where applicable you may be given access to sections of our site that require a password. You are responsible for the passwords safety and confidentiality.
Green Your Hotel is not liable, under any circumstances, by claim or action in any form, for a sum higher than the purchase price of the products it’s sells. In addition, Green Your Hotel is not liable for the malfunction, loss of business, delays, interruption of service, loss or damage to exemplary damages, whether or not Green Your Hotel was informed of the possibility of such claims or damages.
Title & Risk of Loss
Green Your Hotel undertakes to deliver the ordered item/s Free On Board (F.O.B.) to the customers specified delivery address only. Title to the ordered item plus the risk of loss passes to the customer upon delivery, instruction to the courier service, installer or postage service.
Green Your Hotel reserves the purchase money security interest in the purchased item(s) until delivery instruction has been given to the intermediary. The customer agrees to allow Green Your Hotel to sign appropriate documents on the customer’s behalf to permit Green Your Hotel to protect its purchase money security interest. Green Your Hotel will advise the customer of estimated delivery dates, but we will under no circumstances, be responsible for delays in delivery and associated damages for any reason whatsoever. These include events beyond its reasonable control, including acts of God or public enemy, acts of state or local government, adverse weather, civil disobedience, strikes, lockouts, and freight embargoes.
The Green Your Hotel business model is a distributorship. As such, all products sold by Green Your Hotel are manufactured and/or supplied by outside independent entities. These may include companies, agents, service providers, wholesalers or other distributors. The products are supplied with the manufacturer’s warranty, instruction manual, service agreement and support policy (if any) which is assigned and passed to the customer upon delivery.
All products are advertised on an equal platform. Advertisers are first approved, before being allowed to advertise on our site. However, Green Your Hotel is not responsible advertising content by business entities who advertise on our site. Advertising, once approved, may be uploaded and subsequently amended by the company advertising a product or service. There may be instances where the content advertised may be false, inaccurate, misleading, untrue, irrelevant or offensive. As such, Green Your Hotel, at its sole discretion reserves the right to cancel any advertising agreement without notice and withdraw the advert without a refund.
All service providers listed have been checked and endorsed by Green Your Hotel. We do our very best to apply our selection process properly. However, Green Your Hotel accepts no responsibility for any loss and/ or damage which may occur as a result of a Green Your Hotel referral to a listed service provider.
Green Your Hotel is a comprehensive online eco store that, assists and educates homeowners, on how to improve their ‘home living experience’ by introducing environmentally friendly products that could save money. We do not recommend any one product nor rate one product over another. Green Your Hotel product descriptions are not intended to replace your personal product knowledge, experience and/or research. In addition we do not intend to replace your knowledge, opinion or experience of a professional installer, certified plumber or licensed electrician.
We offer special deals for on-line purchase which are pre-negotiated with a specific supplier and/or installer. The Green Your Hotel brand is new and we are fiercely protective over its integrity and credibility going forward. The success of the partnership is dependent on product quality and service from all stakeholders. We therefore choose our partner business entities wisely to ensure the customer is served properly. However, we do not take responsibility for any misconduct, service failure or non-delivery by any of our appointed business entity partners.
Any specifications and information communicated by Green Your Hotel regarding products for sale are based directly on the communication supplied by the business entity who is supplying the product. We take no responsibility if such communication is false, inaccurate, misleading or offensive in any way.
Customer comments regarding their experience with products purchase on the Green Your Hotel website are the opinions of the user. In our customer feedback platform, opinions and reviews may be used at the discretion of Green Your Hotel for marketing purposes. We reserve the right to remove any unproven biased negative comments.
The Green Your Hotel website contains links to other sites. We are not responsible for the content or privacy practices of such other sites.
Home Feature Listings, Tips and Advice
Green Your Hotel has offered information on possible features, tips and advice a homeowner can introduce to his or her home. This information content, product description, diagrams, product reference, pricing estimates, payback periods, currents rebates and links are based on academic research, professional consultation and industry averages. We have made every attempt to make the information relevant, accurate and up to date. However, a lot of features listed are new and offer limited important information, research testing and reliable, long term results. As such, the occasional error may occur and we therefore cannot guarantee that all information supplied is entirely accurate, complete or current. If such errors are evident, we do not take any responsibility for them.
If an error has been made with an incorrect advertised price for a specific product, Green Your Hotel, at its sole discretion shall have the right to refuse or cancel any order for that product and immediately amend, correct or remove the inaccurate price displayed.
General Terms and Conditions
1. Green Your Hotel reserves the right to refuse service to anyone.
2. Green Your Hotel Disclaimer, Privacy and Returns Policy plus Terms and Conditions are subject to change without notice.
3. Prices and product offerings are subject to change without notice.
4. All products come with original manufacturer warranty and technical support is handled by the respective manufacturers.
5. Green Your Hotel is not responsible for errors in editorial content, graphics or photography from supplier entity.
6. The customer is responsible for all return shipping and handling.
7. Any dispute arising out of or related to these Terms and Conditions or the sales transaction between Green Your Hotel and the customer shall be governed by the laws of the Republic of South Africa.
8. The customer agrees not to bring any legal action, based upon any legal theory including contract, tort, and equity or otherwise, against Green Your Hotel that is more than six months after the date of the applicable invoice.
10. Green Your Hotel is a division of Green Your Home Environmental Solutions (PTY) LTD.